Asked Questions SnorkelingEquipment.com Web Site
Return/Exchanges and Legal Policy:
Please See Policies.
Credit Card Processing
would like to address the on going concern with credit card
fraudulent activity. Although it is virtually impossible
to eliminate all fraud you can buy your scuba equipment
with confidence on our site and through our secure server
Authorizenet. We have recently upgraded our verification
system and would like to say that even though we cannot
eliminate all fraud, we are doing our best to combat it
with all the tools at our disposal. Credit card payments
are the backbone of our business and we want to assure all
our scuba equipment buyers that whether you are buying a
wetsuit, BCD, Scuba Mask, Snorkeling Gear, Scuba Gear or
regulators, we are doing what is necessary to protect you
our customer from any fraudulent activity.
way we are doing this is with our new Alternate Shipping
Authorization Form which is required if your order is to
be shipped to an address other than the billing address.
For moreinformation please scroll down to the shipping information.
Rest assured that your purchase information will not be
shared, used or otherwise taken advantage of by any of our
staff or used fraudulently by our secure system. Thanks
for shopping for your Scuba Diving Equipment and Snorkeling
Gear at SnorkelingEquipment.com where you can get name brand
gear at discount prices everyday.
the products I buy from Internet Sites guaranteed?
shopping is not any different from shopping down the street
or in the next town. Sites that sell products should tell
you what they offer and how they guarantee their products
and services. SnorkelingEquipment.com fully guarantees our
products against defects and offers full warranties as stated
from the manufacturer guarantee.
I buy my equipment from you I will still have to take it
to a dive shop to have it assembled?
equipment is fully assembled by a factory trained certified
scuba instructor before you receive it. Unlike other stores
and even possibly your own local shop, where you may find
anyone even an uncertified diver assembling your equipment.
At SnorkelingEquipment.com a SCUBA Instructor assembles
everything so all you need to do is enjoy your dives.
should’t I buy my Mask, Fins, Snorkels and Booties
from my local discount store?
gear is life support equipment. Your personal gear is one
investment that will make or break your snorkeling or SCUBA
experience. Discount Masks and related gear will work but
the sealing surfaces and overall long-term quality will
not meet your needs down the road. We have searched out
products to fit every budget and need. And we allow you
to exchange unused items, so why would you buy anywhere
I have to be a Certified SCUBA Diver or higher to buy gear?
don't need a Certification Card to buy any products we sell,
just be aware you will need a Certification Card for air
local Dive Shop says that OnlineSCUBA is going to put them
out of business is that true?
is simply an alternative for you. If your local Dive Shop
is properly servicing you and your equipment needs, then
you would have no reason to look elsewhere. All we ask is
that you give us a chance to prove ourselves and the rest
will be up to you.
Instructor says that I need to buy the same equipment he/she
realizes the loyalty that exists with the Instructor and
Student. We are Instructors and Divemasters ourselves. What
we will do is offer you sound advice with the empathy and
understanding you expect from an Instructor along with quality
equipment and service.
noticed your prices are different than other sites.
is truly an Online Dive Shop. We purchase and sell our products
with the full knowledge of the manufacturers which means
they guarantee them and we service you accordingly. Your
purchasing investment is based only on your enthusiasm with
the guarantee of product performance and future satisfaction.
I have my regulator annual servicing performed by SnorkelingEquipment.com?
our technicians are factory authorized to perform annual
service and regular tune-ups for every major brand of regulator
on the market unless it needs to be on our museum rack.
(We occasionally have parts for the museum pieces as well.)
Look in our Regulator
Section for more information.